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Community Management Consulting 4.0

Beliefs

« Because all transformations are above all opportunities, we offer you support and guidance in your projects with a shared vision and a common commitment »

« We provide guidance and we design solutions with your team to secure the achievement of your objectives and maximize your gains ! »

« Our philosophy on consulting management is based on 3 pillars: innovation in our methodology approach, technology through a continuous watch so we can efficiently advise you and co-construction with your teams while placing Human in the center of transformation projects »

« Because we know that you can carry out many repetitive and low value tasks, that operations process times are important and that processes are subject to human errors, we are convinced that RPA will help you to:
1. Reduce time (optimize your productivity)
2. Improve quality (less mistakes, more traceability and harmonized practices)
3. Save time for you and your team (refocus your teams on higher value tasks and improve the satisfaction of your teams) »

Your concerns

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Strategic alignment

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IT System

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Organizational adjustments

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Process automation

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Collaborative engagement

Strategic alignment

  • Align your organization with the strategy of your company
  • Improve the efficiency of your activities
  • Meet the new demands of consumers

IT System

  • Implement an IT system to support your company project
  • Acculturate, sensitize or even professionalize your teams to enable them to understand and act while ensuring their employability
  • Improve the efficiency of your processes while reducing repetitive and/or low value tasks and improving data reliability.

Organizational adjustments

  • Adapt your organization to internal constraints (developing ambition, opening of new branches, buyouts…) and/or external constraints (legislation, technology, politics…)

Process automation

  • Automate repetitive and low value tasks and optimize all of your processes

Collaborative engagement

  • Give a meaning and mobilize collective intelligence to successfully achieve your transformation

Our savoir-faire

1/6 Quick, concrete and targeted diagnosis

  • Identify ahead your strengths / risks and secure your investments (maturity diagnosis, benchmark, business case, feedbacks)
  • Confront the as-is diagnosis to the best practices on your market
  • Define the roadmap that will enable you to successfully achieve your goals

2/6 Opportunity and study impacts

  • Carry out benchmark
  • Support your team in defining and writing the specifications, and in the tendering process
  • Ease the decision making process by helping you to prioritize based on criticality and progress of the project (value-based approach)

3/6 Project & change management

  • Elaborate and execute project management plan : Governance, organization, planning and actions follow-up, assistance to collaborators)
  • Execute and support the change: defining organizational and IS targets, identifying impacts, elaborating transition plan, monitoring and easing the user adoption

4/6 Implementation support

  • Define functional requirements to ensure the correct adequacy with the implemented solution
  • Check the correct implementation of the solution in regards to the requirements
  • Define the cut-over plan
  • Support your team during the implementation of the solution

5/6 Post-project support

  • Define the Run strategy and help defining the support organization
  • Provide a methodological support in order to manage capitalization and identified progress plans

6/6 RPA implementation support

  1. Identify eligible processes
    • Start by identifying customers processes that have a potential for automation
  2. Selection of processes & use cases formalizing
    • Support teams to formalize their existing processes
  3. Pilot process automation
    • Implement a POC in order to confront the approach and benefits on a predefined scope
  4. RPA industrialization
    • Help defining a lasting long-term governance model for robots implementation
  5. Audit and ROI
    • Analyze automated processes in order to confirm benefits and optimize processes when needed

Leaders

Simon Lhermite

Experienced in IS and organizational transformation projects, Simon masters their entire cycle: identification, portfolio management, preparation and operational delivery. He also works on process improvement, complex projects management for Industries and Services.

Julien Rivière

Many audit and consulting missions in retail and industry, an expertise in change management (optimization of organizations, process improvements, implementation of new IT systems).

Laurent Grenouillet

CFO partner's leading transformation project for 20 years: from strategy to implementation.